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Shipping & Delivery Policy

Effective Date: April 25, 2025
Company: Mysha India Services Pvt. Ltd.
Website: https://www.myshamice.in/

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1. Product Overview

All registrations on this platform are for digital e-badges, which serve as your official entry pass to the event. These badges are not physical products and will be issued exclusively in digital format.

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2. Delivery Timeline

  • Upon successful payment and registration, your e-badge will be sent to the registered email address.

  • Delivery is typically completed within 5–10 minutes of payment confirmation.

  • If you do not receive your e-badge within 24 hours, please contact our support team.

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3. Delivery Method

  • E-badges are delivered via email as a PDF attachment or QR code.

  • Ensure that the provided email address is valid, accessible, and free from typos to avoid delivery issues.

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4. E-Badge Usage

The e-badge must be presented at the event venue for:

  • Entry access

  • Food and beverage services

  • Other on-site benefits

Note: A government-issued photo ID may be required for verification.

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5. No Physical Shipping

  • This is a digital-only service—no physical tickets or documents will be shipped.

  • No shipping charges apply.

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6. Customer Support

Email: info@myshaservices.com
Phone: +91 9873603484
Support Hours: Monday–Friday, 10 AM – 6 PM IST

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7. Limitations of Responsibility

We are not responsible for non-delivery due to:

  • Incorrect or invalid email addresses provided during registration.

  • Email delivery failures (spam filters, inbox full, technical errors).

  • Unforeseen technical disruptions beyond our control.

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8. On-Site Assistance

If you encounter issues with your e-badge at the event, visit the Helpdesk for re-issuance. Please bring the following:

  • Payment receipt

  • Valid government-issued photo ID

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